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Cancel or reschedule an appointment

Change or cancel from My account. Check the studio cancellation window.

Open My account → Appointments, find the booking and tap Reschedule or Cancel.

Most studios offer free cancellation up to a set window before your appointment - often 24 hours. The exact window is shown on each booking. Cancelling inside that window, or not turning up, may incur a fee if the studio has a cancellation policy. See No-show and late-cancellation fees.

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