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Help center / Payments & refunds /No-show and late-cancellation fees

No-show and late-cancellation fees

When a studio may charge, and how much.

Studios can set a cancellation policy that charges a fee for no-shows or cancellations made too close to the appointment. The amount and the cut-off time are set by the studio and shown on your booking before you confirm.

The simplest way to avoid a fee is to cancel or reschedule early from My account → Appointments.

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