Help center /Payments & refunds

Payments & refunds

Paying, deposits and refunds.

When am I charged for a booking?It depends on the studio - pay in person, or a deposit up front. Deposits and prepayments explainedWhy some studios ask for a deposit and how it is applied. Accepted payment methodsWhich cards and wallets you can use to pay. How refunds workWhen you are eligible and how long a refund takes. No-show and late-cancellation feesWhen a studio may charge, and how much.

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